Ask Scotland Development Day

The morning of Friday the 13th of November saw the Ask Scotland Development day at the Mitchell library. The day was a chance to outline the overall strategy of implementing the service and was also an opportunity for the first group of librarians involved in Ask Scotland to ask questions about it and give [...]

Virtual reference around the world

As part of the IFLA Conference in Milan, a focus group meeting was held on Monday 24 Aug to discuss virtual reference projects and initiatives taking place in libraries across the world. The meeting was hosted by OCLC, who developed the QuestionPoint virtual reference system that powers our AskScotland service.
The AskScotland pilot service was launched [...]

SLIC and CILIPS in 2009

This year looks set to be a busy time for the team at SLIC and CILIPS.  Here’s a round-up of the main projects we’ll be working on in the first half of the year:

AskScotland – work is currently under way on the national service that will enable people all over the world to have [...]